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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Email's Undelivera...
Finance | Project Operations, Human Resources, ...
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Email's Undeliverable due to Exchange sending rate limits

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Posted on by Taylor_Greenwood 382

After unblocking the user on the exchange admin portal and upping the outgoing anti spam policy to the max (10,000 per day) we are still getting blocked. I spoke with exchange support for an hour and they seem to think Dynamics is sending out more than 30 emails per minute. We' have been unable to email statements to our customers for 3 weeks now. Seems like a Microsoft program with Microsoft outlook and Microsoft exchange should be able to handle an innate task. Is there a way to tell Dynamics to slow down the outbound emails or some sort of other workaround? 

Categories:
Microsoft Dynamics GP
  • Suggested answer
    Derek Albaugh Profile Picture
    Derek Albaugh on at
    RE: Email's Undeliverable due to Exchange sending rate limits

    There really isn't any setting or anything for Dynamics GP emailing out via Exchange or even MAPI.

    Do you have some type of schedule application or setup that is emailing a large amount of emails at a specific time of the day? I ask because, otherwise, Dynamics GP is only going to email out when a user is actively emailing via the application and to be honest, I've never heard anyone state Dynamics GP was doing email too quickly, so I'd be curious if multiple users are all emailing at a specific time of the day and/or maybe some large batch is being processed that attempts to send out a large amount of emails at the same time, something like that?

    There may be others in the Community that have experienced this and have some additional tips they can share.......

    Thanks

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