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Customer experience | Sales, Customer Insights,...
Answered

Is There a way to change activity timeline to created on

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I am experiencing one issue. I am using Activity timeline on my main form. The activities are sorted by created date. But the date showing onthe card is modified on date. Is there any way i can change it to created on date. 

2022_2D00_03_2D00_17_5F00_12_2D00_00_2D00_53.png

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  • Verified answer
    Joergen Profile Picture
    455 on at

    Hi Furqan,

    open the Maker Portal https://make.powerapps.com and navigate to the main form where you are using the timeline. Select the timeline and in the sidebar the timeline options will be visible. Scroll down until you see the dropdown "Sort activities by" and Select Date Created. Save and publish the form.

    pastedimage1647564372950v1.png

    If this answer has been helpful, please mark as verified.

    Best regards,

    Joergen

  • Verified answer
    Community Member Profile Picture
    on at

    Hi Furqan,

    The default card for activities show 'Modified On' field, so you need edit the existing card form for the activity.

    https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/set-up-timeline-control?context=/dynamics365/context/customer-service-context#customize-a-card-from-within-timeline 

    For an entity (e.g.,account), edit its main form with the timeline control:

    1.Go https://make.powerapps.com to open the main form of the account:

    pastedimage1647843230195v1.png

    2.Change the default card settings to a different card form

    pastedimage1647843317833v2.png

    3.Make the 'Created On' field in the second column of the Header section:

    pastedimage1647843456975v3.png

    4.Save and Publish.

    5.Result:

    pastedimage1647843587498v4.png

    pastedimage1647844201948v5.png

  • Community Member Profile Picture
    on at

    Hi Partner,

    Can you click Yes under "Did this answer your question?" to close this thread if my answer is helpful.

     pastedimage1647912166390v1.png

    Thanks in advance!:)

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