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Trying to setup a Customer Journey for Events, where an anonymous person registers (created a Contact/Lead) and is assigned to an Event that has multiple sessions in a day. But we run 'standalone' webinars to delivery product specific content to attendees. So trying to design an email that will have the Event as a whole, then only the specific session(s) they might have registered for on that day.
Event: 10:00 - 14:00
Session 1: 10:00-10:30
Session 2: 11:30 - 12:00
Session 3: 13:30 - 14:00
So a person registers only for the 11:30-12:00 session, they get an email with the overall email name, and then a link to the webinar that is only for their session and a ICS file that has that session only/webinar invite and the contents of the email lists the registered events.
This is also need to be as dynamic as possible so can be used for the 30+ a week sessions we'd run. Baring Outlook limitations, and session details being 3+ steps down from a contact, what solutions for this 'basic' Event Management process?
Unable to hard code the link for a "Join in Teams" + sessions as it's hard coded to a single session and not dynamic for that person. Creating a list of session links would be an option, but unsure how to achieve this based on step limits for dynamic content.
I would think this would be the most basic and fundamental process for any Event Management solution? Any assistance for those that have implemented a similar solution would be great.
Thanks in advance,
Hi,
If you'd like to show the registration sessions in Marketing email with dynamic content, it cannot be done.
Please refer to the replies in the following issue:
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