Customer experience | Sales, Customer Insights,...

Unsaved changes showing after opening lead record in crm 365 online

(0) Share

Report

Posted on by Jharana Baliyar Singh

2,667

Hi All,

I am getting unsaved changes on the lead form I have checked with below code to get dirty fields

Xrm.Page.data.entity.getDataXml();

And Got <lead><new_lead_status1>799240001</new_lead_status1></lead>'

When i have checked script there we are setting this field value on chnge of other field & on load, on save also.

What could be the solution we can do so that these unsaved changes could go away.

Thanks,

Jharana

I have the same question (0)

All responses (6)

Answers (0)

Suggested answer

Bipin D365 28,983 Moderator on at

Like (0)

Report

RE: Unsaved changes showing after opening lead record in crm 365 online

Hi,

Do you really need to set this field value on onload event ?

Have you tried disabling onload event where you are setting this field value to see if it works?

Thanks,

Bipin

Was this reply helpful? Yes No
Jharana Baliyar Singh 2,667 on at

Like (0)

Report

RE: Unsaved changes showing after opening lead record in crm 365 online

Hi Bipin,

Yes we dont need onload or on save only on change field it should be enough.

And when i disable onload event then unsaved changes not showing.

My doubt is is it the correct thing to do for removing unsaved chnages ?

Thanks,

Jharana

Was this reply helpful? Yes No
Suggested answer

Bipin D365 28,983 Moderator on at

Like (1)

Report

RE: Unsaved changes showing after opening lead record in crm 365 online

Hi,

Only on change should be enough for your requirement to set other field value.

Unsaved changes comes because you are setting some field value on onload and user is trying to navigate to different page without saving.

You can also try to save the record after setting the field value on onload event using javascript

Xrm.data.save

Thanks,

Bipin

Was this reply helpful? Yes No
Jharana Baliyar Singh 2,667 on at

Like (0)

Report

RE: Unsaved changes showing after opening lead record in crm 365 online

Hi Bipin thanks for your response.

Tried with form save explicitly formContext.data.save but even though it didn't removed showing unsaved changes.After removing onload event it worked.

Thanks,

Jharana

Was this reply helpful? Yes No
Suggested answer

Bipin D365 28,983 Moderator on at

Like (0)

Report

RE: Unsaved changes showing after opening lead record in crm 365 online

Hi,

Do you really need onload event, if yes then I will have to check other options ?

Thanks,

Bipin

Was this reply helpful? Yes No
Jharana Baliyar Singh 2,667 on at

Like (0)

Report

RE: Unsaved changes showing after opening lead record in crm 365 online

Hi Bipin,

No onload event we dont need as its setting some field value on chnage of other field.

I am working on it I am getting some other fields also in dirty check below.

Where ever field is trying set some field value there am calling Xrm.data.save

<lead><new_sitepotentialbags>300</new_sitepotentialbags><statuscode>799240010</statuscode></lead>'

<lead><new_brandused></new_brandused>

<new_sitepotentialbags>300</new_sitepotentialbags>

<new_balancerequirementbags></new_balancerequirementbags>

<statuscode>799240010</statuscode></lead>'

Thanks,

Jharana

Was this reply helpful? Yes No

Join the conversation

Community site session details

Unsaved changes showing after opening lead record in crm 365 online

Helpful resources

Quick Links

Responsible AI policies

Abhilash Warrier – Community Spotlight

Congratulations to the September Top 10 Community Leaders!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

Featured topics

Product updates

Community site session details

Unsaved changes showing after opening lead record in crm 365 online

Helpful resources

Quick Links

Responsible AI policies

Abhilash Warrier – Community Spotlight

Congratulations to the September Top 10 Community Leaders!

Subscribe to this forum!

Select categories

Leaderboard > Customer experience | Sales, Customer Insights, CRM

Featured topics

Product updates