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Customer Service forum

Process flow to show only certain linked records

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Posted on by 355

Hello

I have a BPF where it jumps to a child task record at the end of the flow, however, it may be that there is more than one task related and they all show ready for the user to select which one to go into for the remainder of the flow process.  My tasks have been customised to include a 'tasks type' drop down, I need to model the available tasks to select in the process flow as those of only a  certain 'task type', say "new business".  Hoe can I customise the BPF stage when selecting a related task to only show those with a certain name?

Many thanks

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