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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / How can i include 1 re...
Service | Customer Service, Contact Center, Fie...
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How can i include 1 resource in more than 1 pool.

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Posted on by Ravi Fulani 836

How can i include 1 resource in more than 1 pool. Pool is like group of people have same characteristics, now if i  have 2 pool and i want some members to be in both so that later i can decide that this one goes to this job so in that pool i use another resource. Basically I want to know how will it be possible to include resource in more than 2 pool.

Thanks

  • MATTGUO Profile Picture
    MATTGUO 22,353 Moderator on at

    Moved to Field Service forum for more resources.

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