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Service | Customer Service, Contact Center, Fie...
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Migrate SLA and Automatic record creation rules message does not disappear after migration

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Automatic record creation and update rules and service level agreements in legacy web client are no longer supported and will be shut down in October 2021. Please migrate your items to Unified Interface.
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After migrating the items, the message still appears in Dynamics.
 
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Will the message to migrate keep showing even after migrating the items? 
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  • Verified answer
    Community Member Profile Picture
    on at
    RE: Migrate SLA and Automatic record creation rules message does not disappear after migration

    Hi Aakarsh1992,

    Through my test, the message can disappear whrn you click 'X' icon on the behind of the message.

     7288.pastedimage1612410507099v1.png 4527.pastedimage1612406448869v2.png

    However, it is temporary, when i close and open environment again, the message will appear again.

    so it is by-design, it will keeping showing even after migrating items.

    if you don't want to see it, you can click 'X' button to close it in the current.

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

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