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Case Regarding field is not visible on Global search result.

Posted on by 10

Hi all, I have a custom entity which I am using as custom activity. I successfully added regarding case field on the quick find view of my custom entity but when I am trying to make global search, I am unable to see the field on result page of global search. Can anyone suggest what could be the cause?

  • Pradeep Rai Profile Picture
    Pradeep Rai 5,490 Super User on at
    RE: Case Regarding field is not visible on Global search result.

    I am happy it worked and i learn new point again 

    Thank you

  • Tejesh Profile Picture
    Tejesh 10 on at
    RE: Case Regarding field is not visible on Global search result.

    Thank You!!!

  • Verified answer
    Pradeep Rai Profile Picture
    Pradeep Rai 5,490 Super User on at
    RE: Case Regarding field is not visible on Global search result.

    Hi,

    Please adjust column of quick find view to show only 3 columns. For example.

    First Column should be Subject, Second Description and third case number.

    The sequence matter here.

    Because during display dynamic shows data in card view format and it will include only first 3 columns.

    I tried on account entity and it worked. Highlighted fields are custom field from related entity of account.

    pastedimage1675682093961v2.png

  • Pradeep Rai Profile Picture
    Pradeep Rai 5,490 Super User on at
    RE: Case Regarding field is not visible on Global search result.

    Ohh. I will try at my end.

  • Tejesh Profile Picture
    Tejesh 10 on at
    RE: Case Regarding field is not visible on Global search result.

    Hi Pradeep, thanks for your response but I already have case and my custom field included in model driven app. Here i can see Subject and description from my custom entity but not the third which is Case number in related entity/regarding entity on view

  • Pradeep Rai Profile Picture
    Pradeep Rai 5,490 Super User on at
    RE: Case Regarding field is not visible on Global search result.

    Please try same suggestion:

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