We are currently requiring our sales members to track a minimum number of appointments into D365 each week, which they do using the Dynamics 365 App for Outlook.
The issue is that only the organizer of the meeting can track the appointment, and not any co-workers who were invited to the meeting. The other meeting recipients are must create a duplicate appointment on their calendar and then track that duplicate meeting. This is a huge waste of their time.
Users are set up for Server Side Sync for Appointments, Contacts, and Tasks.
Users also have appointments get auto generated from D365 that must sync to their Outlook calendar.
Any ideas or suggestions to allow the recipients to track appointments is appreciated.
