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Dynamic 365 Field Service mobile APP

Posted on by 20

Hi I am new to dynamic 365 customization and configuration. Making a small customization in account entity. Added one custom field in account entity & displayed on the account form on dynamic 365 web.  How the same changes will reflect on dynamic 365 field services mobile app account screen? Means how the mobile app will get adjusted too?

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  • Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at
    RE: Dynamic 365 Field Service mobile APP

    Make sure that you have assigned a Security role on that Mobile Project and also make sure that the same Security Role is assigned to the user.

    Also make sure that the Priority is the highest as well.

  • manishsonthalia Profile Picture
    manishsonthalia 85 on at
    RE: Dynamic 365 Field Service mobile APP

    Hi,

    Did we find any answer for this? I am facing same issue. Kindly share if you were able to solve.

    Thanks,

  • Abdul Wahab Profile Picture
    Abdul Wahab 12,070 Super User 2024 Season 1 on at
    RE: Dynamic 365 Field Service mobile APP

    Hi Dynamic 365,

     

    I successfully installed all the things but still not able see any changes.

    Thank you

    Regards,

    AW

  • Suggested answer
    Dynamic 365 Profile Picture
    Dynamic 365 20 on at
    RE: Dynamic 365 Field Service mobile APP

    One step further.. I have added a new field on account formusing "Resco mobile CRM". Publish the "Field Service Project "on the version 9.10 , 9.20 & latest.

     8345.FieldServiceAccount.PNG

    On Mobile I am using "Field Service-Dynamic 365 - version 9.1.2.6.0".   Problem is the UI changes are not reflecting on Account UI of D365 Field service moble app. did multiple time uninstall the APP, sync it from server & restart the phone.

    Please suggest what would be possible reason that changes are not reflecting on Mobile App screen?

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