Dear Team,
I want to create a hierarchy for "Knowledge Articles". When I want to look at the hierarchy, the error massage (which you can see in Picture 1) pops up.
I have already turned on the "Hierarchy Modeling" in the Hierarchy Security (Picture 2).
But I also can't find "Knowledge Articles" at the "Available Entities"
Another problem is, that there are no "Hierarchy Settings" in the Customization (Picture 3).
Thank you for your help!
Do anyone know how to solve this problem?
Picture 1:
Picture 2:
Picture 3:
