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Power BI Tile cannot connect

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Hi,

 

My issue is equal Business Central and Power BI related..

 

My colleague cannot connect from D365 Business Central to Power BI via the embedded Power BI Tile.

I have isolated the issue to being credential-related.

 

The below guide concludes that I need to reset the reports as seen in the below image.

However, that option is greyed out in my client..

 

How can i enable the Reset button?

 

Sparre_1-1737365681618.png

Dynamics 365 Business Central: Power BI and the “You do not have a Power BI account” error. – Stefan...

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 77,147 Super User 2025 Season 1 on at
    Power BI Tile cannot connect
    Hi, Is it a permission issue? I suggest trying the Super user first.
     
    Thanks.
    ZHU
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    Khushbu Rajvi. 7,919 Super User 2025 Season 1 on at

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