Is there a way to reactivate segments which were de-activated

Like (0) Share

Report

Posted on 22 Apr 2022 00:42:21 by Saad Farooq

Hi folks, Can someone suggest if I can re-activate dynamic segments which got de-activated accidentally? Can I do it in bulk or do I have to do it one by one?

Thanks in advance.

Saad

All responses (2)

Answers (1)

Saad Farooq 65 on 27 Apr 2022 at 23:56:51

Like (0)

Report

RE: Is there a way to reactivate segments which were de-activated

Thanks Steve. I got that. I believe one way is to save the segment as a segment template before de-activating it. This would ensure that we don't have lots of outdated segments (which may be used in future) which count towards the 1,000 active segments limit. Saving the segment as a segment template I believe would not count towards the active segment limit and you may still use the segment contents in future.

A related query: Can we set rules to automatically de-activate segments (based on time since "Created on" OR based on when was a segment last used in a customer journey)?
Verified answer

Community Member on 22 Apr 2022 at 08:53:49

Like (2)

Report

RE: Is there a way to reactivate segments which were de-activated

Hi Saad Farooq,

Unfortunately, after you deactivate dynamic segments, it couldn't be reactivated. Please see this popup when you press deactivate button:

So you have to create a new segment.