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Microsoft Dynamics NAV (Archived)

Getting Fatal error while NAV 2016 client installation

Posted on by Microsoft Employee

Hi,

I am getting Fatal error while installation of MS NAV 2016 client installation, could you please assist. Below is installation logs for your reference.

=== Logging started: 2017/03/16 11:15:25 ===
Executable: \\inndesv0003\systemsupport\Nav_2016\Dynamics.90.IN.1906227.DVD\setup.exe v9.0.45778.0
Computer  : INNDELT0035
--- logging level: standard ---
RegistrySearch: Id = 'SqlServerInstalled', checking registry key existence.
                Id = 'SqlServerInstalled', Key = 'SYSTEM\CurrentControlSet\Services\', Exists = '1'
RegistrySearch: Id = 'SqlNCLIInstalled', checking registry key existence.
                Id = 'SqlNCLIInstalled', Key = 'SOFTWARE\Microsoft\SQLNCLI11', Exists = '1'
RegistrySearch: Id = 'DotNetFx45Release', searching for registry key value.
                Id = 'DotNetFx45Release', Key = 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full', Value = '394271'
RegistrySearch: Id = 'VstoInstalled', searching for registry key value.
                Id = 'VstoInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\VSTO Runtime Setup\v4R'
RegistrySearch: Id = 'PowerShell30Installed', searching for registry key value.
                Id = 'PowerShell30Installed', Registry key not found. Key = 'SOFTWARE\Microsoft\PowerShell\3\PowerShellEngine'
RegistrySearch: Id = 'WindowsSearchInstalled', checking registry key existence.
                Id = 'WindowsSearchInstalled', Key = 'SYSTEM\CurrentControlSet\Services\WSearch', Exists = '1'
RegistrySearch: Id = 'Excel14Installedx86', searching for registry key value.
                Id = 'Excel14Installedx86', Key = 'SOFTWARE\Microsoft\Office\14.0\Excel\InstallRoot', Value = 'C:\Program Files (x86)\Microsoft Office\Office14\'
RegistrySearch: Id = 'Excel14Installedx64', searching for registry key value.
                Id = 'Excel14Installedx64', Registry key not found. Key = 'SOFTWARE\Microsoft\Office\14.0\Excel\InstallRoot'
RegistrySearch: Id = 'Outlook', checking registry key existence.
                Id = 'Outlook', Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\OUTLOOK.EXE', Exists = '1'
RegistrySearch: Id = 'Outlook15', checking registry key existence.
                Id = 'Outlook15', Key = 'Software\Microsoft\Office\15.0\Outlook', Exists = '0'
RegistrySearch: Id = 'VCPPSpLevel', searching for registry key value.
                Id = 'VCPPSpLevel', Registry key not found. Key = 'SOFTWARE\Microsoft\DevDiv\VC\Servicing\12.0'
RegistrySearch: Id = 'VCPPInstalled', checking registry key existence.
                Id = 'VCPPInstalled', Key = 'SOFTWARE\Microsoft\DevDiv\VC\Servicing\12.0', Exists = '0'
RegistrySearch: Id = 'VCPP64Installed', checking registry key existence.
                Id = 'VCPP64Installed', Key = 'SOFTWARE\Microsoft\DevDiv\VC\Servicing\12.0', Exists = '0'
RegistrySearch: Id = 'IISInstalled', checking registry key existence.
                Id = 'IISInstalled', Key = 'SOFTWARE\Microsoft\InetStp', Exists = '0'
RegistrySearch: Id = 'IISWinAuthInstalled', searching for registry key value.
                Id = 'IISWinAuthInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Id = 'IISASPNETInstalled', searching for registry key value.
                Id = 'IISASPNETInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Id = 'IISASPNET45Installed', searching for registry key value.
                Id = 'IISASPNET45Installed', Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Id = 'IISNETFXInstalled', searching for registry key value.
                Id = 'IISNETFXInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Id = 'IISNETFX45Installed', searching for registry key value.
                Id = 'IISNETFX45Installed', Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Id = 'IISISAPEXInstalled', searching for registry key value.
                Id = 'IISISAPEXInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Id = 'HttpActivationInstalled', checking registry key existence.
                Id = 'HttpActivationInstalled', Key = 'SYSTEM\CurrentControlSet\Services\WAS', Exists = '0'
RegistrySearch: Id = 'IISISAPIFIInstalled', searching for registry key value.
                Id = 'IISISAPIFIInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Id = 'IISREQSTFIInstalled', searching for registry key value.
                Id = 'IISREQSTFIInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Id = 'IISSTATICInstalled', searching for registry key value.
                Id = 'IISSTATICInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\InetStp\Components'
RegistrySearch: Id = 'WebComponentsPrerequisitesInstalled', searching for registry key value.
                Id = 'WebComponentsPrerequisitesInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\Microsoft Dynamics NAV\90\Web Components Prerequisites'
RegistrySearch: Id = 'IdentityFoundationInstalled', checking registry key existence.
                Id = 'IdentityFoundationInstalled', Key = 'SOFTWARE\Microsoft\Windows Identity Foundation\Setup\v3.5', Exists = '0'
Configuring package. Id = 'ARP'
MSI log file set to: C:\Users\TempUser\AppData\Local\Temp\setup.wix.msi.3.log
Done configuring package. Id = 'ARP' ReturnCode = 0
Configuring package. Id = 'RoleTailoredClient'
MSI log file set to: C:\Users\TempUser\AppData\Local\Temp\setup.wix.msi.4.log
Done configuring package. Id = 'RoleTailoredClient' ReturnCode = 1603
Configuring package. Id = 'RoleTailoredClient_IN'
MSI log file set to: C:\Users\TempUser\AppData\Local\Temp\setup.wix.msi.5.log
Done configuring package. Id = 'RoleTailoredClient_IN' ReturnCode = 0
SUCCESS: Package Microsoft Dynamics NAV Setup Components executed sucessfully.
ERROR: Package Microsoft Dynamics NAV Client Components failed with error. See detailed message above.
SUCCESS: Package Language Module (en-IN) for Microsoft Dynamics NAV Windows Client executed sucessfully.
=== Logging stopped: 2017/03/16 11:16:18 ===

Thank You

*This post is locked for comments

  • Suggested answer
    Maneesha Profile Picture
    Maneesha 5,889 on at
    RE: Getting Fatal error while NAV 2016 client installation

    Remove all other component form setup

    Just install Client only (Neither C/SIDE or EXCEL ADDIN  )

    have you try this ?

  • Suggested answer
    Amol Salvi Profile Picture
    Amol Salvi 18,694 on at
    RE: Getting Fatal error while NAV 2016 client installation

    I think you are trying to install excel componenr also on thia machine .try to install only client without these components

  • Suggested answer
    Alexander Ermakov Profile Picture
    Alexander Ermakov 28,094 on at
    RE: Getting Fatal error while NAV 2016 client installation

    Ensure you install only RoleTailoredClient alone on this machine. Follow: msdn.microsoft.com/.../dd301054(v=nav.90).aspx

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Getting Fatal error while NAV 2016 client installation

    Hi,

    .NET 4.6.1 is already installed.

    Thank You,

    Hansa

  • Rajasekhar@MS Profile Picture
    Rajasekhar@MS 5,567 on at
    RE: Getting Fatal error while NAV 2016 client installation

    Hi

    Can you check .NET Frame Work 4.5 installed, if not you can install it from the Prerequisite Components folder of NAV Installation folder.

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