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Microsoft Dynamics AX (Archived)

Unable to cancel inventory closing

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Posted on by 330

During i perform inventory closing i click close inventory close form by mistake then the cancellation button not available as image attached so what can i do to cancel closing

57813.Untitled.jpg 

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  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Ahmed Elroghay,

    Can you share what the error log/message says?

    Many thanks and best regards,

    Ludwig

  • Ahmed Elroghay Profile Picture
    330 on at

    Hi Ladwig

    the error is :

    The inventory update has been canceled and deleted

  • Ahmed Elroghay Profile Picture
    330 on at

    Any help please

  • Adrian Chiper Profile Picture
    5 on at

    Hi Ahmed,

    Just to be sure, is that the last inventory closing you performed? Only the last inventory period that was closed can be reversed. To reverse an earlier inventory close, all those that followed it must be reversed individually, starting with the most recent.

    Best regards,

    Adrian

  • Adrian Chiper Profile Picture
    5 on at

    Sorry, Ahmed, the print screen answers my question. Please disregard my reply.

  • Ahmed Elroghay Profile Picture
    330 on at

    Hi Crispin ,

    I know but when perform closing this error appear " Another closing or adjustment has not finished yet"

    so i need to cancel last closing

  • Suggested answer
    Adrian Chiper Profile Picture
    5 on at

    Hi Ahmed,

    just click on "Pause calculation" and then on "Resume calculation". It will perform the process further. Once the inventory closing is over, you will have the possibility to cancel it (the option will be active).

    Hope it helps.

    Best regards,

    Adrian

  • Ahmed Elroghay Profile Picture
    330 on at

    Hi Adrian,

    When i click on "Pause calculation" AX give me this error "The inventory update has been canceled and deleted"

    and "Resume calculation" not visible

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Ahmed Elroghay,

    The message 'deleted' does not seem to be a good sign. Also what you describe indicates that something might have gone terribly wrong.

    For that reason, I would recommend that you get a developer and/or the MS support team involved here to get this issue fixed.

    Best regards,

    Ludwig

    P.S. Would be great if you could keep us updated here in this forum on your findings.

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