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Customer experience | Sales, Customer Insights,...
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Business Business Process Error An error occurred while assigning Team this record.Cannot open database

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Posted on by 130

Hi , when i create an Account in CRM 2013 on prem, i get the following error

pastedimage1611151307582v1.png

When i disable the pastedimage1611151410001v2.png

Then the error disappears.

Please advise what is causing this and how can i fix this.

  • RE: Business Business Process Error An error occurred while assigning Team this record.Cannot open database

    Hello Jackal,

    Hope you are well.

    Is there any further details you can provide?

    - Where did you get that image with the postAccountCreate?

    - The account that fails with Login, could it be an account that its not the user triggering the create, but the account owner that step? Could it be disabled?

    - Are you familiar with CRM platform traces using crm diag tools?

    If you can provide that, it would be of great value.

    Thank you!

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