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Microsoft Dynamic GP Analytical Accounting not linked

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We are currently using GP version 18.3.1290. Every time when we restore data from production to test environment. The analytical account in test environment says the there are not distribution accounts linked to an accounting class when creating a transaction under purchasing module. The analytical account in test environment says the there are not distribution accounts linked to an accounting class, I have all my accounts linked already.

As well as I already followed every case scenario they recommended in this link by Microsoft with no success : https://support.microsoft.com/en-us/topic/kb-error-message-there-are-no-distribution-accounts-linked-to-an-accounting-class-in-analytical-accounting-for-microsoft-dynamics-gp-926eab64-78c7-6b9e-01fc-48a4ad9c846c

Can someone help me with this please?. Thanks in advance

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    agaber Profile Picture
    agaber on at
    RE: Microsoft Dynamic GP Analytical Accounting not linked

    Hello-

    Thank you for posting your question on the Forums.  Have you tried to unmark the account(s) as linked and close the window and then go back into the window and remark it as I have seen that resolve this issue before.  If that still does not work, can you confirm that AA is installed on the workstation you are accessing the TEST company from and that there were no issues with the original AA Activation in the TEST company?  I would suggest creating a new TEST company, activate AA on it, then setup a quick test to make sure it works before restoring the LIVE company over it.  If so, restore over the new TEST company and verify if the error persists.  If so, I would suggest opening a support case for an engineer to take a closer look.

    Let us know if you have any other questions.  Have a great day!

    Adam G.

    Microsoft Dynamics GP

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