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Service | Customer Service, Contact Center, Fie...
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unable to update any fields on profile page.

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Posted on by 40

I'm unable to update any field in profile page.

pastedimage1656758208986v3.png

It shows the message as successfully updated but fields doesn't get updated.

pastedimage1656758257627v4.png

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi Tanvi Milind Pawashe,

    This seems to be a common problem. You could follow the step in this thread: I am not able to update the profile web form in portal - Dynamics 365 Customer Service Forum Community Forum

    If this could not work, you would better raise a ticket.

  • Tanvi Milind Pawashe Profile Picture
    40 on at

    Thank you

    I was able to solve the problem, it was because of plugin.

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