web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Unanswered

Issue integrating Power Automate and Customer Voice

(0) ShareShare
ReportReport
Posted on by 10

Hi there,

I was wondering if you know what the issue is:

Context

In Environment A:

- I've created a survey through Customer Voice

- In Power Automate, I've taken in the form data through the Forms connector (as far as I know, there's no Customer Voice connector)

Then I exported the solution into a new Environment B, added in Customer Voice product, assigned the license to the relevant users and then published the solution.

Issues 

In Environment B:

1) The flow is not connecting. Error: "Test connection failed. Details: Did not find Forms licenses for current user." (even though I have added Customer Voice and assigned the license).

How do I connect the flow to the form in Customer Voice?

Note: I haven't created the form again in Customer Voice for Environment B - maybe I need to somehow import that, as well?

2) The rest of the flow (its actions, conditions etc.) haven't been imported - only the Forms connector and trigger appeared.

Was this an issue with the import, or do I need to build the actions and conditions etc. again in the new environment (Environment B)?

Thanks in advance!

Aron

I have the same question (5)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
11manish Profile Picture

11manish 86 Super User 2026 Season 2

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 58 Most Valuable Professional

#3
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 42 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans