Microsoft Dynamics NAV (Archived)

Report Issue for Sales Order

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Posted on by Jade Ng

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Hi everyone,

I know there have 4 status available on the sales order – open, released, pending approval and pending prepayment.

I had faced a weird problem which is when I run the RTC for the sales order, only report for status = Released able to print but other than status = released had some problem as stated below:

When I run the sales order without click inside the page of the sales order (eg No.1017), then I click Print Confirmation button (in menu bar), it able to prompt out the box for user to print the report whether the status is open, released, pending approval and pending prepayment(Refer Picture 1).

Meaning here: Without click inside the page(Refer picture 3), all the 4 status able to prompt out the box for user to print the report.

Picture 1: Able to prompt out the box for user to print the report

But when I click the list of Sales order (eg No.101020), and double click inside the No.101020, then click Print Confirmation, it will prompt out the error as show in the picture 3.

Picture 2: List of Sales order

4382.Capture3.PNG

Picture 3 : Inside the Page-Prompt error

8015.Capture2.PNG

So does anyone can tell me where I can fix the issue above, or where I need to do setting or coding anything in any page/table?

Thanks.

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TeddyH 12,868 Super User 2024 Season 1 on at

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RE: Report Issue for Sales Order

Note that there are some logic / calculation when you release the sales order.

Sometime it is better to print after releasing the document to make sure that all the amounts are correct.

If you remove the status check, you need to make sure that everything is alright.
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azelaya59 2,807 on at

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RE: Report Issue for Sales Order

If you have a Developer's License, go to the Report itself and F9 - C/AL the code:

Once in the code, search for "Released" to find the validation line:

Once you have found is, just add the hash marks (//) to disable.

Good Luck!
Jade Ng 215 on at

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RE: Report Issue for Sales Order

Hi,

So can you share me some ideas on where I can make changes?

I have try search in google, but unfortunately I not able to find any solutions on that.
Suggested answer

azelaya59 2,807 on at

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RE: Report Issue for Sales Order

There must be a customization on the report prohibiting Sales Order without the "Released" status to print. Before you hunt and hash out the code, confirm the business rule that required the customization in the first place.

Good Luck