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Finance | Project Operations, Human Resources, ...
Answered

Expense sub categories disappearing

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Posted on by 215

Hi All, 

I am wondering if someone could assist. 

This section refers to the expense management module. 

I have set up my shared categories and the expense categories. I have set them up as Expense Type = Miscellaneous. 

So far thats fine. The issue comes in when I add the subcategories. I add them for my first shared category  and then it get added to the expense category. However as I continue to the next one they disappear, on both the shared  categories form and the expense categories form. Am I missing set up here? 

pastedimage1612980232999v2.png

pastedimage1612980252921v3.png

I have tried it with different expense type and this still occurs. 

Kind regards 

Rui 

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  • Verified answer
    mdewald Profile Picture
    on at
    RE: Expense sub categories disappearing

    Hello Rui,

    Can you review if you have enabled the new grid control?  if you have disable this and that should correct the issue.

    Mike D

  • Verified answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: Expense sub categories disappearing

    Hi Rui,

    Have you checked the new grid control functionality that Mike mentioned?

    Also, have you tested your system behavior in a different browser? Do you see the same issue there? What about your colleagues, do they face the same problem or is it only your user?

    Best regards,

    Ludwig

  • Rui Gomes da Silva Profile Picture
    215 on at
    RE: Expense sub categories disappearing

    Hi Mike,

    Thanks so much for the suggestion.

    I have added this from feature management and it has solved the issue.

    pastedimage1613133867012v1.png

  • Rui Gomes da Silva Profile Picture
    215 on at
    RE: Expense sub categories disappearing

    Hi Ludwig,

    Thanks for the reply. The new grid functionality that Mike mentioned solved the issue.

    As always thanks for the assistance. I appreciate it.

    Regards,

    Rui

  • Holger Lamberti Profile Picture
    95 on at
    RE: Expense sub categories disappearing

    Hello,

    our subcategories names suddenly disappeard today. do you have onther tipps?

    Regards,

    Holger

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