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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Smart assist ( Knowled...
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Smart assist ( Knowledge article suggestions and Similar case suggestions ) dont show article

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Posted on by aly_eissa 4
hellow my frinds
 
 
 the Smart assist ( Knowledge article suggestions and Similar case suggestions ) dont show article 
 
Does it have anything to do with the articles being in Arabic, and does smart assist not support the Arabic language ?
 
 
 
////////
I have the same question (0)
  • Suggested answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Hi,
     
    AI suggestions for similar cases and knowledge articles are not currently supported for Arabic.
    Enable AI suggestions for cases and knowledge articles | Microsoft Learn
     
    If you have such needs, it is recommended that you suggest this idea to the Microsoft official.
     
    Best Regards,
    Dengliang Li
    ​​​​​​​

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