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Microsoft Dynamics AX (Archived)

Compensation different balance AX 2012

Posted on by Microsoft Employee

Dear all

How do you cope with standard compensation if there is overpayment? We have overpaid for invoice of our supplier. He is also our customer and we issued once a credit note to him. We wanted to compensate it but it doesn't work. There is no alert, just nothing happens. We were told that standard compensation won't be done if the balance is different so for example mensioned overpayment or credit note. To do the compensation we need only invoices. Is that true?

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