Dynamics Community Forum Thread Details

Sales Order Posting type showing Sales Return and Sales Cancellation acoounts

Hi All,

I have a newly set up AX- 2012 R3- CU9 environment set up for the client. The country code enabled is US.

Could you please tell me in what case we will see Sales return and Sales cancellation posting accounts in the posting and item group form for sales order posting?

I checked in all other standard environments but I could not see these accounts there at all under sales order posting type.

In my specific case, if I go to Inventory management > Set up > Posting > Posting and look in SO tab I can see 2 new accounts Sales return and sales cancellation which are disabled.

When I navigate to Inventory management > Set up > Item group, and go too Sales order posting type, I can see that Sales return and sales cancellation accounts and they are enabled.

I would like to know if anyone knows in what cases or for any specific set up these accounts are visible in AX?

Thanks in advance.

Thanks

Vikas

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