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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Remove Copilot's new s...
Customer experience | Sales, Customer Insights,...
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Remove Copilot's new search format on Account Views

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Posted on by J Coad 60
Hi All!
 
We recently saw a search change on Views for Accounts in Customer Service Hub & Field Service, seen below:
 
 
Only some users have had this change, and I see it when I impersonate affected Users. I've tried changing permissions for affected users to that of non-affected ones, but that does not help.
 
Does anyone know where I can go to disable this?
 
Thanks!
Categories:
Microsoft Dynamics CRM
  • Suggested answer
    Tom Gioielli Profile Picture
    Tom Gioielli 32 on at
    Remove Copilot's new search format on Account Views
    • Go to https://admin.powerplatform.com and open your environment
    • Click on "Settings" in the top ribbon, and then Products > Features
    • About halfway down the left side you should see an option for Natural Language Grid and View Search
    • Enable This Feature For: No One
     
     
    If this solved your problem, please mark as verified.

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