Not able to send an email from Ms flow using ("Add a row" action for "Email messages" table)

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Posted on by Himanshu Kamboj

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Hi ,

I have created a Ms Flow In which I am sending a mail when a case is assigned to any person(user) then a mail will sent to that assigned owner.

To achieve this I am sending the email using add a new row action and in that action I have selected the "Email Messages" entity and after the I am adding the "perform a bound action" but in this scenario I am getting an error for "To" field. To field is assigned owner that is coming dynamically from user entity(internal mail address).

error is : "Resource not found for the segment test@orgName.com", but this mail address is valid .

And I am using this syntax for "To" field /systemusers/(dynamic email address variable here)

Please do the needful help.

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Nya 29,060 on at

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Hi,

There is an action in Power Automate called "Send an email notification".

You can use it to send the email you need.

You can find the “send an email notification” action under Mail:

Select it in the list:

Here’s what it looks like:

You can toggle on or off the advanced mode for extra configurations.

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Himanshu Kamboj 425 on at

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Hey Nya,

Thanks for replying.

In this action that you are suggesting there is no "From" field as I need to add from field as well where I am adding the teams Id(Queue Id), OS that's why I can't use this action.

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Amit Katariya007 10,409 Super User 2025 Season 2 on at

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Hello Himanshu,

Please refer below blog which will help you to implement your requirement.

linnzawwin.blogspot.com/.../send-email-to-unresolved-recipients-in.html

Thank you,

Amit Katariya

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Bipin D365 28,983 Moderator on at

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Hi,

You need to pass the Owner record I'd instead of email address in /systemusers(ownerguid)

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Himanshu Kamboj 425 on at

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yes , I am doing the same .

like from users entity I am passing the primary mail address (guid) that refers to "internalemailaddress" field which holds the owner eamil address.

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Bipin D365 28,983 Moderator on at

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Internal email address is string field and does not give guid.

You need to pass owner (value) from trigger from dynamic content

linnzawwin.blogspot.com/.../send-email-from-dynamics-365cds-with.html

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Ram Prakash Duraisamy 2,287 on at

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Hi,

Can you please try using this

/systemusers(dynamic email address variable here)

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