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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / "The selected pre...
Microsoft Dynamics AX (Archived)

"The selected prepayments cannot be applied because the total amount to be applied is greater than the unpaid amount of the selected invoice. Clear one or more check boxes and try again."

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Posted on by udaY-ch 5,180

Hi, All

When applying prepayment getting the warning and

"The selected prepayments cannot be applied because the total amount to be applied is greater than the unpaid amount of the selected invoice. Clear one or more check boxes and try again."

I have found a microsoft post and it says the hotfix for the issue is discontinued.

support.microsoft.com/.../you-cannot-select-more-than-one-prepayment-in-the-apply-payment-c-w

Ignoring the warning creates missing voucher transaction in the ledger.

/Uday.

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I have the same question (0)
  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Uday,

    What is your total invoice amount and what is the total amount of the prepayment applied? Can you also let us know what AX2012 version you operate?

    Best regards

    Ludwig

  • Suggested answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 306,446 Super User 2026 Season 1 on at

    Hi Uday,

    The support post is about AX 2012 R1 release. You used the tag AX2012R3, so I do assume you are using this version. In that case, the post is not valid for your environment. I'm aware that there was an issue with a 100% pre-payment, but cannot remember which exact version. Have you checked the totals? Have you also checked if the pre-payment has been paid (settled) already as the error is mentioning an unpaid amount? If this is all OK, then check if there is a known issue on LCS issue search for your AX2012R3 version.

  • udaY-ch Profile Picture
    udaY-ch 5,180 on at

    Hi, Andre and Ludwig

    Thanks for your response.

    @Ludwig

    we are using AX 2012 R3 CU11.

    Vendor X

    PO 1

    Total amount 32 100

    Goods receipt 13 100

    PrePayment invoice 32 100

    PO 2

    Total amount 10 000

    Goods receipt 10 000

    PrePayment invoice 10 000

    Invoice 1

    Total amount 23 100 (= goods received)

    When selecting the both the prepayment at the time of applying prepayment, facing the warning.

    @Andre : You're right, we are using ax 2012 R3. I was wondered about the hotfix when it was discontinued. And yes, I tried checking the same in LCS and couldn't able to find anything useful to the issue.

    /Uday.

  • udaY-ch Profile Picture
    udaY-ch 5,180 on at

    Any suggestions

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 306,446 Super User 2026 Season 1 on at

    Hi Uday,

    I do think the system is correct. You are trying to post an invoice for 23100, but the total pre-payment is exceeding this amount. I can't remember if you could partially apply the pre-payments. It is a very long time ago for me when I had to deal with the pre-payments.

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