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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Move item from USER lo...
Microsoft Dynamics AX (Archived)

Move item from USER location to PICK location

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Posted on by Community Member

Hi

How do we move an item that was stuck in a USER location to a PICK location.

I have a work order that was cancelled in the middle of picking process.  The item was left on LOADS and we cannot complete this anymore because the work was cancelled. 

AX_2D00_User-to-Pick.jpg

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  • Guy Terry Profile Picture
    Guy Terry 29,024 Moderator on at

    Hi Richard,

    Try this in a TEST environment first if you can.

    Get ALL of your hand-held users to sign-off, and keep them signed off for the duration.

    Change the Warehouse parameter for the Location profile of the 'User location' to something else (making a note of how it was set). Since the location of your user will no longer match the Location profile for the 'User location' you will be able to move the stock using a Transfer journal. Once you have moved the stock, change the parameter back.

  • Community Member Profile Picture
    Community Member on at

    It is showing as reserved in our on-hand

    0410.AX2.png

    This is the error we get when we try to move it:

    0410.AX2.png

  • Community Member Profile Picture
    Community Member on at

    Yes we have already tried the other suggestions.

    Changing the location from USER-PICK location, has this error:

    7774.AX3.png

  • Guy Terry Profile Picture
    Guy Terry 29,024 Moderator on at

    Hi Richard,

    I did not want you to change the 'Location profile' of the location 'RM'. I meant go into the 'Warehouse management parameters' form -> 'General' -> 'Location profiles' -> 'User location'. Create a dummy location profile and set it here.

    If you do that, the 'RM' location is no longer a User location.

  • Suggested answer
    Ivan (Vanya) Kashperuk Profile Picture
    Ivan (Vanya) Kashperuk Microsoft Employee on at

    We have made a change (an extra field on the Worker setup), that allows the user with that setup to move inventory out of the user location.

    That is not back-ported yet though. Which version do you need it on?

    Hope this helps

  • Community Member Profile Picture
    Community Member on at

    Hi Guy

    We managed to change the location profiles-‘user location’ but the problem now is that we cannot transfer or move it because the items are still reserved against the work order that has been cancelled. Is there any way to take off the reservation?

    AX4.png

  • Community Member Profile Picture
    Community Member on at

    Hi Ivan

    We are on AX 2012 R3.

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