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Customer experience | Sales, Customer Insights,...
Answered

Workflow Case-Sensitive Check Condition

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Posted on by 5

Hey all, I'm trying to create a real-time workflow that checks if two fields are the same, including case. The problem I have is that using the out of the box Check Condition returns true if abcd is compared to ABCD. Is there a way to perform a case-sensitive check?

Power Automate will not meet my needs in this case. It must be a real-time dynamics workflow.

Thanks!

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  • Verified answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello,

    It's not doable using OOB workflows. In order to perform case sensitive check, you will have to develop custom workflow activity that does that check.

  • FlowHawkSlalom Profile Picture
    5 on at

    I was afraid of that. So here's what I'll do to solve my problem: I wanted a workflow that ensured the value in Field1 was uppercase. So I now created a separate field called the Update Flag with default value "No." Whenever Field1 is updated, it checks if the Update Flag is "yes." If so, it sets it to "no" and ends the workflow. If it's "no," it updates Field1 to be uppercase and sets the Update Flag to "yes." That way I don't enter an infinite loop.

    Thanks for the help!

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