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Microsoft Dynamics NAV (Archived)

Nav 2013R2 RTC Client object not refresh until restart

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When i update the object from object designer and Compile

RTC client can't get the new updated object until restart the DymanicsNav71 service.

How can i fix it.

Thank You.

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  • Verified answer
    Mohana Yadav Profile Picture
    61,005 Super User 2025 Season 2 on at
  • Suggested answer
    Tharanga Chandrasekara Profile Picture
    23,118 on at

    Check the link provided by mohana. This happens mainly due to problem with Object metadata.

    You can fix this by enabling the SQL Broker. 

    blogs.msdn.com/.../about-object-metadata-and-why-i-can-t-see-object-changes-in-rtc.aspx

    How to enable SQL Broker : http://zarez.net/?p=767

  • Community Member Profile Picture
    on at

    Thank You both,

    I just tested on by Server,

    My Current DB is SQL 2008 R2(10.50.1600)

    Enable SQL Broker is not working,

    Nav 2013 R2 RTC still can't get the object update without restart service

    But i tried install SQL 2012 express and enable the SQL Broker.

    This is work.

    The RTC will got the update without restart the service.

    My DB have another Nav 2009 R2 DB inside , and setup Object Change Listener for the nav 2009R2 DB before.

    Is that have any effect on Nav 2013 R2?

    or this is SQL 2008 R2 limitation?

  • Suggested answer
    Suresh Kulla Profile Picture
    50,243 Super User 2025 Season 2 on at

    I don't believe it has anything to do with SQL Server version,  please check the below link

    community.dynamics.com/.../nav-change-listener-is-not-always-listening.aspx

  • Community Member Profile Picture
    on at

    Still not working,

    when i changed the object, then go to SQL server select the record from [dbo].[Object Tracking] is 0

    is that normal?

    this table should have record when i update the object from object designer?

  • Suggested answer
    Suresh Kulla Profile Picture
    50,243 Super User 2025 Season 2 on at

    Please check if you have enabled the object change listener on your database

    msdn.microsoft.com/.../dd568739.aspx

    As mentioned in the article make sure check what user the service is running and enable that for that user. Once you enable and restart the service, please check the event log and  it should give the information if the object change listener is started/enabled message.

  • Community Member Profile Picture
    on at

    Still no working, already follow the post execute the SQL query on my database.

    Like this(

    CREATE SCHEMA [$ndo$navlistener] AUTHORIZATION [Domain\SQLService];

    GO

    )

    Domain\SQLService is my NAV and SQL service account

    I can't found any windows event log or SQL log have message about Object change listener

  • Community Member Profile Picture
    on at

    I just tested using Demo DB in SQL 2008R2 is work fine.

    My Current Nav DB is original from SQL 2012,

    I used Generate Scripts and BCP convert whole DB to SQL 2008R2 version.

    May i know convert Nav DB from 2012 to 2008R2 is not allow?

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