Customize Thank you notification image

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Posted on by MattU

On submission of a form, there are options to either redirect to a new page or show a "Thank You" message. The message text itself is customizable on Form Settings, however the message includes a clipart style icon. How can this icon be either removed or replaced with something else matching the customer's own brand style?

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Dynamics 365 Customer Insights - Journeys

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Eugen Podkorytov 178 on at

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Dear MattU,

You can replace the out-of-the-box (OOB) icon by editing the form's HTML and applying custom CSS. There are several ways to do this, but the simplest method is by targeting the .onFormSubmittedFeedbackIcon class in your CSS.

First, either use a publicly accessible image URL or upload your custom icon to the Library Assets in Dynamics 365. Once uploaded, copy the public URL of the image.

Then, apply the following CSS to replace the default icon and also add copied URL in the css code:

.onFormSubmittedFeedbackIcon {

content: url("https://assets-usa.mkt.dynamics.com/8bf57e4e-332b-f011-9a43-6045bd027c2a/digitalassets/images/89435062-2b32-f011-8c4e-000d3a3be4ec?ts=638829790497286971");

}

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MattU 10 on at

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Eugen: This class does not appear in the CSS on the RTM form.

Are you saying that line needs to be added?

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Eugen Podkorytov 178 on at

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I believe you will not find it in html code. You can just add the provided css style in the end of the css style. Also don't forget to adjust your public url for the icon.
I hope that helps.

If you want find it, then search in the marketing form.

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