Skip to main content

Notifications

Announcements

Join us in the Community for an AMA: December 12th Register Today
News and Announcements icon
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Dynamics 365 - DOI - P...
Customer experience | Sales, Customer Insights,...
Unanswered

Dynamics 365 - DOI - Process

(1) ShareShare
ReportReport
Posted on by AF-23100808-0 5

Hi there,

 

I want to use several chekboxes on one Form.

The checkboxes are one for sign in to the Newsletter (Commercial - Topic) and other Checkboxes (Transactional - Topics).

I only want the Form to trigger the DOI-Process if someone is clicking the checkbox for the Newsletter registration.

 

the current process, if on the form is DOI enabled, the system sends me an DOI e-mail weather I check the Commercial checkbox or not.

 

Thank you a lot,

 

Alexa

Categories:
Customer Insights - Journeys
  • VaHiX Profile Picture
    VaHiX 2,965 on at
    Dynamics 365 - DOI - Process
    I'd create separate form elements for the commercial and transactional checkboxes. This way, I can control the DOI process based on the specific form element.
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join us in the Community for an AMA: December 12th Register Today

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

New! Quick response templatesâš¡

Save time with the new custom templates!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,219 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,056 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans