web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

Introducing our New Video Series: Community Spotlight
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Mobile app ram require...
Service | Customer Service, Contact Center, Fie...
Answered

Mobile app ram requirements

(1) ShareShare
ReportReport
Posted on by BK-11051742-0 22
Hi Would appreciate someone can help with these questions thanks in advance.
 
  1. Does anyone know if the field service mobile app recommend ram requirements is going to change soon?
  2. If running on the mobile device field service app, teams app, outlook,  WhatsApp and company portal. What recommended ram would your mobile phone need to have to run all theses devices?
I have the same question (0)
  • Verified answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Hi,
     
    For the first question.
    You can bookmark this official document link.
    This document will give you the current hardware requirements for the field service app on mobile devices.
    If new hardware requirements for the field service apps on mobile devices are introduced in the future, this document will be updated accordingly.
     
    You can also keep up to date with some of the new changes to Filed Service through Realse Planner.
     
    For the second question.
    You can find the hardware requirements for mobile apps for the relevant apps at the links below.
     
    Overall, it is recommended that you use the mobile phone that has high RAM, preferably 8GB or more.
    This is because higher ram allows you to run multiple apps at the same time, and it also allows you to cope with the higher demands on ram brought about by updates to your phone's apps.
     
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
    If you have further questions, please feel free to contact me .
     
    Best Regards,
    Dengliang Li
     
     
     
     
     
  • Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Hi,
     
    Has the issue been solved?
    Have there been any updates? Please feel free to ask me if you have any questions!
    If it has been resolved, can you mark the response as an answer?
     
  • BK-11051742-0 Profile Picture
    BK-11051742-0 22 on at
    Hi thanks for all your replies.
     
    1. This new wave release coming out soon would this mean the recommend ram on the mobiles would increase? 
    2. What's better ios or android for the field service app? 
     
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Introducing our New Video Series: Community Spotlight

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the June Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
KristineRisberg Profile Picture

KristineRisberg 37

#2
11manish Profile Picture

11manish 35

#3
Manoj - ManoVerse Profile Picture

Manoj - ManoVerse 21 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans