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Microsoft Dynamics GP (Archived)

Can you tell me what functionality the OnlineServices.dll provides to GP? Getting errors.

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Posted on by Microsoft Employee

Hi All,

Can you tell me what functionality the OnlineServices.dll provides to GP?

I’m not clear on what’s happening with this particular error that suddenly just cropped up on two of our Citrix GP hosts.

 

As soon as the GP login window appears, non-admin users see the following error:

 

Clicking OK closes GP as indicated.

 

I was drawn to this line in the log “An exception occurred while trying to load or initialize the addin located at OnlineServices.” I checked the size, version, dates and permissions of Microsoft.Dynamics.GP.OnlineServices.dll between the three servers and it’s the same between them all. The error log mentions being “unable to get a valid config from serialized string”; does OnlineServices have a config file written out someplace?

 

Any insights?

 

I was drawn to this line in the log “An exception occurred while trying to load or initialize the addin located at OnlineServices.” I checked the size, version, dates and permissions of Microsoft.Dynamics.GP.OnlineServices.dll between the three servers and it’s the same between them all. The error log mentions being “unable to get a valid config from serialized string”; does OnlineServices have a config file written out someplace?

 

Any insights?

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  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Can you tell me what functionality the OnlineServices.dll provides to GP? Getting errors.

    It was phased out and currently does nothing, delete the files from the AddIns folder to fix your problem.

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