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Hi all,
I have question about filed "Status" on Service Item card.
On MSDN it is only below information, but is there any logic behind each option? Is it only information for user or maybe when I change status, NAV will do something?
(I know that if I indicate customer on item service card then status is "Installed" automatically, but this is only what I discovered) :(
MSDN:
Contains the status of the service item. There are five options: <Blank>, Own Service Item, Installed, Temporarily Installed, and Defective.
| Field | Description |
|---|---|
|
<Blank> |
Indicates that no status is specified. |
|
Own Service Item |
Indicates that your company owns the service item. |
|
Installed |
Indicates that the service item is installed at the customer's site. This option is selected when you create a new service item. |
|
Temporarily Installed |
Indicates that the service item is temporarily installed at the customer's site. |
|
Defective |
Indicates that the service item is defective. This option is selected when you replace the service item. |
I will be gratefull for your help.
Paulina
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It has very little logic to set the installation date when you set status to installation and during replacement setting the status of the items to Defective.
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