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Business Rule Errors in Process Definition

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Posted on by onurizgi

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Hi Community,

I have a Business Rule that lock/unlock fields based on the value of one field. When I try to publish the business rule, the error appears in the screenshot. The problem is resolved when I make the assignment rule directly to the user, not to the team. Why are there errors when the rule validates successfully? How can I resolve this problem.

Screen :

Error Details :

[View:/cfs-file/__key/communityserver-discussions-components-files/763/2450.ErrorDetails.txt]

Thanks in advance.

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Community Member on at

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Hi Onur,

From your screenshot, you set owner value as condition in business rule, and it can success when you select user to owner, but it failed when you select team to owner, right?

I tested it as your description, set record's owner equals to one team as condition, it can active successfully.

This error may be caused by the value of the lookup field(Owner).

So you must ensure that the team you select exists in your environment.

You can change another team to the condition and test again.

Or opening teams entity view to check that team you select exists or not?

you can refer following thread:(+) Business Rules error on activation - Microsoft Dynamics CRM Forum Community Forum

Regards,

Leah Ju

Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

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onurizgi 360 on at

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Hi Leah,

Thanks for your response. I tried a different team and encountered the same error. I checked team it's available. By the way the team have admin role.

Thank you.

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dwight 10 on at

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Hello not sure if you were able to get it resolved? I am experiencing the same issue with our solution as well.

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onurizgi 360 on at

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Hi dwight. I'm so sorry for late response. It wasn't resolved. I think so this is a Microsoft bug.

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