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1 Journey 2 emails 2 segments

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Posted on by GS-23100845-0

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Hello! Does anyone know if i can create 1 Journey with 2 different segments and each segment receives a different email?

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PaulineKolde 732 Moderator on at

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1 Journey 2 emails 2 segments

Hey,

yes you can do this. You create a journey and add two segments as the starting point. Then you create an attribute branch where you send users down different paths depending on their segment membership:

Next you choose different emails per branch. The only limitation is that the two segment both have to contain contacts or leads, you cannot choose one segment with leads and one with contacts.

Hope this helps!

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