web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Teams Webinar Recordin...
Customer experience | Sales, Customer Insights,...
Suggested answer

Teams Webinar Recording not auto playing after Event has ended

(0) ShareShare
ReportReport
Posted on by CHK1970 562

After finsihing a Teams Webinar Event, the recording is successfully available in Teams and works when i press play.

For my CJ, about an hour after then Event time has ended, i send a sorry you missed it Email with the "Join in Teams" button connected to the Event.
Basically this gets sent to everyone who registered and bu clicking the now "On-Demand" button (Join in Teams) Link, i expected that when they clicked this and came into the Event that the Webinar i recorded would automatically start to play.

But no, it just joins everyone into the meeting that has already finished! 

Am i missing something? 

I have the same question (0)
  • Suggested answer
    Nya Profile Picture
    Nya 29,060 on at
    RE: Teams Webinar Recording not auto playing after Event has ended

    Hi Chris,

    No, there is nothing missing.

    It is the expected behavior because the "Join in Teams" link itself is to join a Teams meeting and not to play the recording automatically.

    Also, I didn't find any documentation on Teams' support for automatic playback of recordings.

    Of course, in case of my lack of knowledge of Teams, it is recommended to post your issue to Microsoft Teams - Microsoft Tech Community.

  • CHK1970 Profile Picture
    CHK1970 562 on at
    RE: Teams Webinar Recording not auto playing after Event has ended

    Hi Nya,

    We have opened a support case.  There is something definitely wrong.
    In addition to logging in registered users to an event that ended, (no video playing) i also forwarded the Email with the check-in link to someone who didn't register and they were able to login to the ended event. 

    Something seems very wrong with the post event behavior within 365M.

    Another tip you might want to post about is that you MUST press "Sync with Teams" when setting the Teams Webinar options inside the 365 event module or these are NOT passed into Teams.
    EG. Auto record webinar will not work if its not synced. 

    /Chris

  • Nya Profile Picture
    Nya 29,060 on at
    RE: Teams Webinar Recording not auto playing after Event has ended

    Hi Chris,

    According to my test, the auto record option will be synced to Teams without pressing "Sync with Teams".

    And it seems have nothing to do with the issue which is about auto playback the recording.

    Hope the support case could solve your issue soon.

    Thanks for the sharing.

  • CHK1970 Profile Picture
    CHK1970 562 on at
    RE: Teams Webinar Recording not auto playing after Event has ended

    Hi Nya, seems you are right and this auto-playing the recording after the event like it did with Teams Live Events has not been added to Teams Webinars.  This is a BIG MISS in functionality with other platforms that automatically offer "watch on-demand" directly after the webinar had ended.

    The only option we now have is to edit the permissions on the MP4 file and share this link with a URL button on a follow-up email. These links will anyway only last 6 months before disappearing.

    /Chris

  • Suggested answer
    Nya Profile Picture
    Nya 29,060 on at
    RE: Teams Webinar Recording not auto playing after Event has ended

    Hi Chris,

    Here is the User Voice forum for Teams:

    Welcome to UserVoice!

    Maybe you can post your idea on it and drive it to be improved.

  • CHK1970 Profile Picture
    CHK1970 562 on at
    RE: Teams Webinar Recording not auto playing after Event has ended

    Hi Nya,

    The big problem with not having auto-play webinar is that the only way to offer this is to share the recording URL and past it into an Email with a url button. 
    This can only be done after the event has ended. 
    This means that an event CJ which included pre-event invites, confirmations, reminders and post webinar event nurturing will now not work. This means that we are forced to change our Event CJ templates and make new Pre-Event and Post Event CJ's  to able to provide this functionality which we HAD with Teams Live Events. So this is a big step back!


    pastedimage1631692092723v1.png

  • Nya Profile Picture
    Nya 29,060 on at
    RE: Teams Webinar Recording not auto playing after Event has ended

    Hi Chris,

    I personally agree with you. And auto-play would be a very handy feature.

    But unfortunately, that's the scope of the Teams app, I can't help you much more.

  • CHK1970 Profile Picture
    CHK1970 562 on at
    RE: Teams Webinar Recording not auto playing after Event has ended

    Hi Nya,

    My workaround with sharing the Video URL is currently the only way to offer this post event "on-demand" feature for the time being.

    Your Teams & 365M Dev teams have confirmed that they will add "auto-play" feature after event had ended in a future update, but no date has been given.

    Maybe we make this verified so others will know going forward?

    /Chris

  • Nya Profile Picture
    Nya 29,060 on at
    RE: Teams Webinar Recording not auto playing after Event has ended

    Hi Chris,

    Thank you for sharing the feedback from Dev teams.

    I agree with you that it could be certified so that more people are aware of the information.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Rishabh Kanaskar Profile Picture

Rishabh Kanaskar 258

#2
MVP-Daniyal Khaleel Profile Picture

MVP-Daniyal Khaleel 165

#3
Tom_Gioielli Profile Picture

Tom_Gioielli 148 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans