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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Manage bounced email i...
Customer experience | Sales, Customer Insights,...
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Manage bounced email in RTM

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Posted on by Kostas K 29
Hi to all,
 
I tried to replicate the power flow of the following solution https://community.dynamics.com/blogs/post/?postid=fc860d38-c4e8-4655-9957-d2e1ccbe2cff but flow is not triggered when an email bounces. I have created the following trigger 
 
and while emails are getting bounced during tests, the flow is not triggered. Are there any ideas why this is happening?
Screenshot 2024-06-25 101746.png
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