Multilanguage Preferences Center - Page

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Posted on by Hrvoje Karaman

Hello everyone,

Here's the scenario we are facing: There are 2 compliance profiles (CP1 and CP2), each with two additional topics (TP-Email and TP-SMS).

CP1
- TP Email
- TP SMS
CP2
- TP Email
- TP SMS

Due to various data collection integrations from background processes, consent settings and profiles must be configured this way.

As one Compliance Profile can have only one Preferences Page, the question arises of how we can customize the form text according to the language spoken by a particular Contact.

So, here are the options we're considering:
- Is there a possibility to implement JS based on a Lookup field located on the Contact (If set to German, display the text in Preferences Page in German)?
- How can we connect the Preferences Page and CRM, given that the Preferences Page only has an Email field (which is textual, and consent is tied only to email, not the contact)?

Looking forward to hearing your insights and suggestions on this matter.

Best regards,

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Verified answer

Petr Jantac Microsoft Employee on at

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Hello,

I would suggest enriching the link to the Preference center with an parameter defining the language. You can then parse the URL with JavaScript in the Preference center and change the language of the form dynamically.

You can use the Personalization to add a Contact attribute to the Preference center link in the Email editor:

Petr