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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Schedule tab and featu...

Customer experience | Sales, Customer Insights,...

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Schedule tab and feature is grayed out

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Posted on by Community Member

Hi,

Just got my hands on Customer Insights, and it looks great.
But when i go to Admin -> System -> Schedule, it is not possible to activate a schedule plan. It is grayed out. Why is that?

My environment is in currently in a Sandbox, and my user has admin rights.

Thanks for any replies.

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Shefy Manayil Kareem Microsoft Employee on at

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Hi -- as Sandbox environments are made available for development purpose schedule refresh is disabled for Sandbox environments. Schedule refresh button is enabled in the production & trial environments.

Happy to discuss further if you have specific needs around this. You can reach us at CIhelp@microsoft.com.

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