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Field Service Mobile app error - Your Organization has not configured the Field Service Mobile app with the correct project

Posted on by 385

Hello,

Hi I am trying to connect Field Service mobile app using trial version but getting error as 'Your Organization has not configured the Field Service Mobile app with the correct project'.

 I followed exactly the steps here

docs.microsoft.com/.../install-field-service

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  • alexyou Profile Picture
    alexyou 385 on at
    RE: Field Service Mobile app error - Your Organization has not configured the Field Service Mobile app with the correct project

    You were right!
    The problem was in the version !!!

  • Verified answer
    Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at
    RE: Field Service Mobile app error - Your Organization has not configured the Field Service Mobile app with the correct project

    All I can say is to make sure that the security roles assigned to your user matches the project security roles and to use this mobile project - aka.ms/fsmobile-project

    I think you downloaded an older version

  • alexyou Profile Picture
    alexyou 385 on at
    RE: Field Service Mobile app error - Your Organization has not configured the Field Service Mobile app with the correct project

    As for security roles, I am a system administrator and in addition I have assumed all the security roles of 'field service' on my user.

    After I "downgrade" the solution to 11.1-11.2 I get the same error

    5224.IMG_5F00_0046.PNG

  • Fannie30 Profile Picture
    Fannie30 2,990 on at
    RE: Field Service Mobile app error - Your Organization has not configured the Field Service Mobile app with the correct project

    Have the proper security roles been setup for the project? What happens when you save it down to 11.1-9.2?  

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