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Customer experience | Sales, Customer Insights,...
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Problem: Custom Entity, Quick View Form show as Card format

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Posted on by 5

I have created a new quick view form and I want to display this in a form as a card. But this is not possible because the field is grayed out (screenshot). What did i forget?

5140.Unbenannt.png

  • Suggested answer
    miguelbeja Profile Picture
    miguelbeja on at
    RE: Problem: Custom Entity, Quick View Form show as Card format

    Right now this is By Design.

    I would suggest to create an idea experience.dynamics.com/.../

  • BL2020 Profile Picture
    BL2020 5 on at
    RE: Problem: Custom Entity, Quick View Form show as Card format

    I have opened a ticket and as soon as I get an answer I will write it here.

  • Bipin D365 Profile Picture
    Bipin D365 28,961 Moderator on at
    RE: Problem: Custom Entity, Quick View Form show as Card format

    Hi,

    I agree with you. I have tried for Custom entity and as you correctly pointed that option is disabled for custom entity quick view form.

    I tried Enabling setting on Custom Entity Enable for Mobile client and Enable for Phone Express. But this did not helped.

    Unfortunately I don't have anything to add here.

    I would recommend to log support ticket with microsoft.

    admin.powerplatform.microsoft.com/support

    Please mark my answer verified if i were helpful

  • BL2020 Profile Picture
    BL2020 5 on at
    RE: Problem: Custom Entity, Quick View Form show as Card format

    For the contact entity it works. But not for a custom entity.

  • Bipin D365 Profile Picture
    Bipin D365 28,961 Moderator on at
    RE: Problem: Custom Entity, Quick View Form show as Card format

    Hello,

    Could you please repost your screenshot in English language.

    I did quick test on my crm instance and it seems to be working fine. I was able to select checkbox to show as card form.

    0317.CQ34.PNG

    Please mark my answer verified if i were helpful

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