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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Navision 2017 keeps ch...
Microsoft Dynamics NAV (Archived)

Navision 2017 keeps chrashing

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Posted on by Community Member Microsoft Employee

We are running Navision 2017. Since an hotfix from our supplier Navision keeps crashing if you open certain pages or if you try to run a report. The supllier says that on there enverinment there is no issue. I have looked in the event log but I don't understand what the error says. See the event log

Application: Microsoft.Dynamics.Nav.Client.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.NotSupportedException

   at System.Windows.Forms.Control.MarshaledInvoke(System.Windows.Forms.Control, System.Delegate, System.Object[], Boolean)

   at System.Windows.Forms.Control.Invoke(System.Delegate, System.Object[])

   at Microsoft.Dynamics.Framework.UI.WinForms.WinFormsDispatcher.Invoke(System.Action)

   at Microsoft.Dynamics.Framework.UI.LogicalDispatcher.ExecuteInFrameInternal(Microsoft.Dynamics.Framework.UI.LogicalDispatcherFrame, System.Action)

   at Microsoft.Dynamics.Framework.UI.LogicalDispatcher.ExecuteInFrame(Microsoft.Dynamics.Framework.UI.LogicalDispatcherFrame, System.Action)

   at Microsoft.Dynamics.Framework.UI.LogicalForm.ShowDialogAndEnsureModality(Microsoft.Dynamics.Framework.UI.LogicalForm)

   at Microsoft.Dynamics.Nav.Client.PageRunCallbackHandler.RunModalPage(Microsoft.Dynamics.Nav.Types.FormRunModalRequest, Microsoft.Dynamics.Framework.UI.LogicalForm)

   at Microsoft.Dynamics.Nav.Client.ServiceClientCallback+<>c__DisplayClass38_0.<FormRunModal>b__0()

   at Microsoft.Dynamics.Nav.Client.ServiceClientCallback+<>c__DisplayClass15_0.<RunClientRequest>b__0()

   at Microsoft.Dynamics.Nav.Client.ServerInvocationManager.DoClientRequestAndCatch(System.Action, System.Action`1<System.Exception>)

   at Microsoft.Dynamics.Nav.Client.ServerInvocationManager.WaitForServerResponse(System.IAsyncResult, ThreadCallbackContext)

   at Microsoft.Dynamics.Nav.Client.ServerInvocationManager.CallServer[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Microsoft.Dynamics.Nav.Client.BeginCallServerMethod, Microsoft.Dynamics.Nav.Client.EndCallServerMethod`1<System.__Canon>, Microsoft.Dynamics.Nav.Client.ServerCallOptions)

   at Microsoft.Dynamics.Nav.Client.ConnectionStateManager.CallServer[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Microsoft.Dynamics.Nav.Client.BeginCallServerMethod, Microsoft.Dynamics.Nav.Client.EndCallServerMethod`1<System.__Canon>, Microsoft.Dynamics.Nav.Client.ServerCallOptions)

   at Microsoft.Dynamics.Nav.Client.ServiceConnection.CallServer[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Microsoft.Dynamics.Nav.Client.BeginCallServerMethod, Microsoft.Dynamics.Nav.Client.EndCallServerMethod`1<System.__Canon>)

   at Microsoft.Dynamics.Nav.Client.ServiceConnectionBase.ActionField(Microsoft.Dynamics.Nav.Types.NavRecordState ByRef, Microsoft.Dynamics.Nav.Types.Data.NavDataSet, Int32, Int32)

   at Microsoft.Dynamics.Nav.Client.DataBinder.NstDataAccess.ActionMethod(Int32, Int32)

   at Microsoft.Dynamics.Nav.Client.Actions.InvokePageTriggerAction.InvokeTrigger(Microsoft.Dynamics.Framework.UI.LogicalControl, Microsoft.Dynamics.Framework.UI.UISession)

   at Microsoft.Dynamics.Nav.Client.Actions.InvokePageTriggerAction.InvokeCore(Microsoft.Dynamics.Framework.UI.LogicalControl, System.Object, Microsoft.Dynamics.Framework.UI.UISession)

   at Microsoft.Dynamics.Framework.UI.LogicalAction.InvokeCoreWithErrorHandling(Microsoft.Dynamics.Framework.UI.LogicalControl, System.Object, Microsoft.Dynamics.Framework.UI.UISession)

   at Microsoft.Dynamics.Framework.UI.LogicalAction.DoInvoke(Microsoft.Dynamics.Framework.UI.LogicalControl, Microsoft.Dynamics.Framework.UI.UISession)

   at Microsoft.Dynamics.Framework.UI.ActionControl.Invoke()

   at Microsoft.Dynamics.Framework.UI.Windows.ActionsHelper.ModalitySafe(System.Action)

   at Microsoft.Dynamics.Framework.UI.Windows.ActionsHelper.ModalitySafeInvoke(Microsoft.Dynamics.Framework.UI.ActionControl)

   at Microsoft.Dynamics.Framework.UI.Windows.ActionControlAdapterBase.DefaultInvokeAction(Microsoft.Dynamics.Framework.UI.Windows.LogicalControlAdapter, Microsoft.Dynamics.Framework.UI.ActionControl)

   at Microsoft.Dynamics.Framework.UI.UX2006.WinForms.LogicalCommand.Execute(System.Object)

   at MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(System.Windows.Input.ICommandSource, Boolean)

   at System.Windows.Controls.Primitives.ButtonBase.OnClick()

   at System.Windows.Controls.Button.OnClick()

   at System.Windows.Controls.Ribbon.RibbonButton.OnClick()

   at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(System.Windows.Input.MouseButtonEventArgs)

   at System.Windows.RoutedEventArgs.InvokeHandler(System.Delegate, System.Object)

   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs)

   at System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)

   at System.Windows.UIElement.ReRaiseEventAs(System.Windows.DependencyObject, System.Windows.RoutedEventArgs, System.Windows.RoutedEvent)

   at System.Windows.UIElement.OnMouseUpThunk(System.Object, System.Windows.Input.MouseButtonEventArgs)

   at System.Windows.RoutedEventArgs.InvokeHandler(System.Delegate, System.Object)

   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs)

   at System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)

   at System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs)

   at System.Windows.UIElement.RaiseTrustedEvent(System.Windows.RoutedEventArgs)

   at System.Windows.Input.InputManager.ProcessStagingArea()

   at System.Windows.Input.InputManager.ProcessInput(System.Windows.Input.InputEventArgs)

   at System.Windows.Input.InputProviderSite.ReportInput(System.Windows.Input.InputReport)

   at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr, System.Windows.Input.InputMode, Int32, System.Windows.Input.RawMouseActions, Int32, Int32, Int32)

   at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr, MS.Internal.Interop.WindowMessage, IntPtr, IntPtr, Boolean ByRef)

   at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)

   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)

   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)

   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)

   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)

   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)

   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)

   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)

   at System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr, Int32, Int32)

   at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)

   at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)

   at Microsoft.Dynamics.Nav.Client.WinClient.NavWinFormsClientSession.RunMessagePump()

   at Microsoft.Dynamics.Nav.Client.WinClient.NavWinFormsClientSession.RunCore()

   at Microsoft.Dynamics.Nav.Client.WinClient.NavClientErrorHandler.ExecuteAndCatchExceptions(System.Func`1<Int32>)

   at Microsoft.Dynamics.Nav.Client.WinClient.ExceptionHandler.DoExecute(System.Func`1<Int32>)

   at Microsoft.Dynamics.Nav.Client.WinClient.StartWinFormsClient.RunCore()

   at Microsoft.Dynamics.Nav.Client.WinClient.StartWinFormsClient.Run(Boolean)

   at Microsoft.Dynamics.Nav.Client.Program.Main(System.String[])

 

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Navision 2017 keeps chrashing

    Search fo Personalizationstore.xml FILE and delete section related to the report xxxxxx (ore delete entire file, but you loose user page personalization)

    C:\Users\XXXUSER\AppData\Roaming\Microsoft\Microsoft Dynamics NAV.

    Parameter of report and other settings are saved in this file: if you change the report (request page or dataset) the report may crash.

  • Suggested answer
    Andrey Baludin Profile Picture
    Andrey Baludin 3,941 on at
    RE: Navision 2017 keeps chrashing

    "On our environment everything ok" - is a worst partner's answer ever. Make them do the tests on your server. If the crash occurs after their hotfix - it's totally their fault.

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