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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / GP Email Remittance issue
Finance | Project Operations, Human Resources, ...
Suggested Answer

GP Email Remittance issue

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Posted on by Community Member

I dont see an option for this,   basically in a check batch, when email remittance is processed, if it errors on 2 vendors for no email or whatever.   Is there a way to resend the remittance just to the two that error out ?   Basically right now, if say 10/12 got sent and i'm still at the process remittance screen.    When I fix the issue, mostly typo or something, and select process, it will resend to everyone again, so all the vendor gets 2 copies.   

Or basically manually send to the one that failed and just process the batch.

If anyone had this issue before

Categories:
Microsoft Dynamics GP
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  • Suggested answer
    Hokuminaria Profile Picture
    Hokuminaria 2,950 on at

    Hello MIchaelTsui,

    Unfortunately, we don't have a way to separate these out. The Email is done by the transactions in the batch in the Process Remittance window.

    One thing you could test and determine if this approach will work for you is to email the Reprint Check Remittance after it is posted. This is a different report so you might need to make changes to match your Check Remittance Report as well as the template if your Check Remittance is modified.

    You can print the Reprint Check Remittance to screen and try emailing from the printed report to screen. This would be one at time.

    Thank you!

    Microsoft Support Engineer | Brandon Jarrett

  • Community Member Profile Picture
    Community Member on at

    Thanks,, i figure as much..

    Back in the exchange days,  we're able to  delay out going messages.  I'm wondering if thats possible using office 365 as mail client.

  • Hokuminaria Profile Picture
    Hokuminaria 2,950 on at

    Hello Michael,

    Doing a quick Bing search, it does appear there are some article out there about delaying emails in office 365. What i found is the delay would be set directly in the message. I don't know if this would be accomplishable as we don't open the Email when sending from GP.

    You could wait a little longer to see allow the community to respond and see if they have any alternatives as we don't have a way to email just specific Remittance or delay in GP.

    Thank you!

    Microsoft Support Engineer | Brandon Jarrett

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