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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Grammarly scripts show...
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Grammarly scripts showing up in Forum text

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Posted on by MVCS 10

Hello - When a visitor to our Dynamics 365 Portal Forum makes a post or replies to an existing thread, and they have the Grammarly extension enabled in their browser, the following Grammarly script appears in the text when posted... (it does not appear in the Rich Text editor, just the result in the thread.) the sample "Hello world" is an example of what the visitor would have typed. What follows is added automatically after posting.

Hello world <grammarly-desktop-integration data-grammarly-shadow-root="true"></grammarly-desktop-integration>

If the browser extension is disabled, the script does not appear.

Any ideas as to why this is happening?

I have the same question (0)
  • Suggested answer
    Leco Lv Profile Picture
    Leco Lv Microsoft Employee on at

    Hi partner，

    Are you using a third-party extension? In case of 3rd party extensions, this seems to be a known issue and the suggestion is to disable the 3rd party extension that is causing the conflict, the conflict produces some expected behaviors. You can try enabling Microsoft Editor, Microsoft Editor works seamlessly with the rich text editor control, and with Microsoft Editor enabled, you can get inline grammar and spell checking quickly and easily.

  • Leco Lv Profile Picture
    Leco Lv Microsoft Employee on at

    Hi partner，

    Does it help?

  • MVCS Profile Picture
    MVCS 10 on at

    Hi - We are using the Grammarly plugin for Microsoft Edge - we have not integrated Grammarly on the backend in Dynamics. However, we do see that this code does exist within the page code of the built-in portal pages. We didn't add it, it was already there. I have not tested this issue in Google Chrome, but I assume it has the same problem.  Yes, the quick answer is to simply not use Grammarly, but I was hoping others had this problem and had found a solution.

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