Add common data service priviliges to custom secutiry role

(0) Share

Report

Posted on by EmmaCRMadmin

Hi,

When the users in my org try to use the business card scanner when quick create a contact or lead they get the following error: "It looks like AI Builder wasn’t set up correctly. Ask your admin to investigate."

I know that they need to have the security role "common data service user" to access this, but my question is: I would like to add only the privilages in that security role that enables the user to access the business card scanner to my custom security roles. I can not understand what privilage I need to add. Does anyone know?

Thank you in advance!

Best Regards,

Emma

I have the same question (0)

All responses (7)

Answers (2)

Verified answer

ba365guy 2,950 on at

Like (0)

Report

Key differentiating privileges specific to business card reader are

Was this reply helpful? Yes No
EmmaCRMadmin on at

Like (0)

Report

Hello!

I added the privileges and i got rid of the error message but I got a new one saying: "It looks like you don’t have access to this model. Ask the owner to share it with you."

Is there some more privileges? or how can I "share the model" with the users?

Thank you!

/Emma

Was this reply helpful? Yes No
Suggested answer

ba365guy 2,950 on at

Like (0)

Report

It doesn't seems to be an access privilege issue.

Try with a user in root BU

Was this reply helpful? Yes No
ba365guy 2,950 on at

Like (0)

Report

Did it work for you

Was this reply helpful? Yes No
EmmaCRMadmin on at

Like (0)

Report

what do you mean with root BU? If I add the role "common data service user" they can access it, my guess is that microsoft has shared the AI model with users which has that security role?

Was this reply helpful? Yes No
Verified answer

ba365guy 2,950 on at

Like (0)

Report

Along with previous privileges add the following

tell me if it worked

Was this reply helpful? Yes No
EmmaCRMadmin on at

Like (0)

Report

Thanks a lot!! it worked!

Was this reply helpful? Yes No