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why does the below query not bring back any results?
https://xxxxxxxxxx.api.crm.dynamics.com/api/data/v9.0/contacts
whereas, it works fine for accounts xxxxxxxxxxxx.api.crm.dynamics.com/.../accounts
thanks!
You messed up the things already :) create a support ticket with MS to solve this issue.
Hi Arun,
Thanks! i am getting this error when i navigate to Settings -> Solutions
Error
An error has occurred.
Try this action again. If the problem continues, check the Microsoft Dynamics 365 Community for solutions or contact your organization's Microsoft Dynamics 365 Administrator. Finally, you can contact Microsoft Support
so, i am not sure if i can import a solution that can fix this issue.
Thanks!
Hi,
if you have both sys admin & sys customizer then I don't think it will matter what permissions are on sys customizer because privileges in CRM works as cumulative (i.e. combined permissions from all the roles). Either you have remove the sys admin roles for this user or something else has happened.
As suggested above, you need to login with some other user with sys admin permissions to revert the changes.
Hope this helps.
Try to export & import the system customizer role from different environment through solution.
Login with some other user who is having Sys Admin & edit the role.
Don’t play around those security roles. Share the error you are getting.
Hello Arun, Ravi, thanks for the great responses. I made the situation worse by changing the privilege from User level to Org level for system customizer role. Though I had both Sys Admin and Sys Customizer, System Customizer had only user level for the contact entity so i wanted to change it to Org level and try, now it throws an error right away if i navigate to contact view and also not letting me go back to security roles view to revert the permission back. any idea?
Thanks!
Sys admin & sys customizer should have org level privileges so permission is not a problem. Hope they are not custom roles.
Otherwise all the contact records you are looking for may be inactive. Verify in Inactive contacts view or advanced find.
So this means either there are no contact records in the system or you do not have privileges to read contact records.
Try creating a new contact record and see if it is visible. This will help isolate the issue if with permission or something else.
Hope this helps.
Hi,
What happens if you directly got to the Contact entity? Do you see any contact records in CRM?
If you have records and have read access then the data will return.
Hope this helps.
Can you use your previous version,e.g …/api/data/v8.2/accounts to try again?
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