PM invoice was voided and incorrect GL account was credited

(0) Share

Report

Posted on by Community member

I have a few payables invoices that were voided for the same vendor where the AP GL account was credited and a specific GL account, let say /ABC/, was debited for purchases. However when the invoices were voided, I see that the AP account was debited as expected but another account /DEF/ was credited instead. /DEF/ is actually the default purchases account for the vendor so I am wondering why the system chose to update the default purchases account for the vendor instead of the purchases account that was entered on the invoice when the invoice was voided. Note that all accounts in question are active and the Post Through GL files option is enabled for payables transactions. Any insights as to what I may be doing wrong will be greatly appreciated.

Categories:

Microsoft Dynamics GP

I have the same question (0)

All responses (1)

Answers (0)

Suggested answer

Lisa at AonC.com 870 Super User 2025 Season 2 on at

Like (0)

Report

PM invoice was voided and incorrect GL account was credited

Are there possibly third-party products that may be impacting the way the void was handled? (Assuming there is no data damage, I don't recall a void voucher that brought in the default account instead of the transaction-specific account(s). I have seen it where there was missing distribution information and the entry was missing account(s).)

Was this reply helpful? Yes No