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Customer Service forum

System made an automatic copy of opportunity

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Dear Servicedesk,

A colleague of mine came up with a question:

She had closed an opportunity as won, but opened it again to add some more information. When she closed it again as won, the opportunity had a COPY-.

Is this possible at any way? or did my colleague accindentaly press the 'copy opportunity' button?

Would like to hear from you soon.

With kind regards,

Bert van Leeuwen

  • Community Member Profile Picture
    on at
    RE: System made an automatic copy of opportunity

    Thanks for your fast reply!

    I cannot reproduce it as well, so my guess is my colleague just copied her opportunity accidentally.

    Thanks again!

  • Juneidi Profile Picture
    105 on at
    RE: System made an automatic copy of opportunity

    Hi Bert,

    Is not happend with me. I tried to re-open the won Opportunity record, edit some fields, and close it as won again.

    pastedimage1565340853230v1.png

    Instead of Creating two Opportunity, it create 2 Messages on Timeline.

    Best Regards,

    June

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